eduBITES is dedicated to make learning happen through the intelligent repurposing of knowledge, engaging content, progressive technology and meaningful didactics.
At eduBITES, we prioritize data security and privacy while delivering our services. To ensure transparency, we collaborate with data processors, or “Sub-processors,” who may access Customer Data, including personal information. Rest assured, we share data only when necessary and choose partners who meet our strict privacy and security standards.
Complying with GDPR regulations, we may transfer personal data outside the European Union. Nevertheless, we are dedicated to protecting your data throughout this process and keep you informed at all times.
Our Sub-processors undergo thorough assessments and adhere to contractual terms for proper processing of personal data. Below, you’ll find a list of these service providers and subsidiaries, along with their location and the tasks they perform to support our services.
Please find below the list of companies we may share data with, along with the purpose of these collaborations. For further inquiries about data sharing and privacy, contact us at privacy@edubites.com. Your privacy matters, and we’re here to address any concerns.
| Service Provider | Service | Location |
|---|---|---|
| Amazon Web Services (AWS) | Infrastructure, Storage, DNS | EU (Frankfurt) |
| Anthropic (Claude) | AI Platform Support Agent | USA (EU-US DPF) |
| AssemblyAI | Content Transcription | USA (EU-US DPF) |
| Elai.io | Avatar and Synthetic Media Production | USA |
| ElevenLabs | Voice Cloning and Synthetic Media | USA (EU-US DPF) |
| Freshdesk | Knowledge Base for Customer Support | USA (EU-US DPF) |
| Google (Gemini) | AI Content Generation | USA (EU-US DPF) |
| Google Workspace | Business Administration | EU |
| HeyGen | Avatar and Synthetic Media Production | USA |
| i18nexus | Localisation | USA |
| Microsoft Azure (OpenAI) | AI Processing, Embeddings, Speech Services | DE (West Europe) |
| Monday.com | CRM, Project Management, Client Support | EU |
| Render | Application Hosting | USA (EU-US DPF) |
| Replicate | Generative AI Images | USA |
| SendGrid (Twilio) | Transactional Email | USA (EU-US DPF) |
| Sentry | Error Monitoring and Crash Reporting | USA (EU-US DPF) |
| Sonix | Content Transcription | USA |
| Supabase | Database and Authentication | EU (Frankfurt) |
| Vercel | Frontend Hosting and CDN | USA (EU-US DPF) |
| Service Provider | Service | Location |
|---|---|---|
| Articulate 360 | Content Production | USA |
| D-ID | Synthetic Media | USA |
| Elai.io | Avatar and Synthetic Media Production | USA |
| ElevenLabs | Voice Cloning and Synthetic Media Production | USA |
| Google Workspace | Business Administration | EU |
| Mailchimp | Newsletters | USA |
| Mentimeter | Polls | EU |
| Microsoft Office 365 | Client Communication | EU |
| Miro | Internal / External Collaboration Tool | EU |
| Monday.com | CRM, Project Management, Client Support | EU |
| Notion | Customer Knowledge Base | USA |
| OpenAI | Generative AI | USA |
| PandaDoc | Contracting Services | EU |
| Shorthand | Content Production | USA |
| Slack | Client Support Services | EU |
| Sonix | Content Transcription | USA |
| Synthesia | Avatar and Synthetic Media Production | UK |
| TAIA Translations LTD | Content Translation | UK |
| Typeform | Content and Project Management | EU |
| WordPress | Contact Forms | EU |
| Zapier | Content Production and Processing | USA |
| Zoom | Customer Communication | USA |
| VideoAsk | Content Tool | USA |
eduBITES is dedicated to make learning happen through the intelligent repurposing of knowledge, engaging content, progressive technology and meaningful didactics.